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How to Cancel Virgin Media Broadband Subscription?

Are you considering cancelling your Virgin Media broadband subscription? Whether you’re looking for a change or simply exploring other options, we’ve got you covered. In this blog post, we’ll guide you through the process of cancelling your Virgin Media broadband subscription and provide valuable tips on how to avoid cancellation fees. So, let’s dive in and easily discover everything you need to know about bidding farewell to Virgin Media!

What is Virgin Media?

What is Virgin Media

Virgin Media is a leading telecommunications company in the United Kingdom, providing a wide range of services, including broadband internet, television, and phone services. With its fibre optic network infrastructure, Virgin Media offers fast and reliable internet connections to millions of customers across the country.

When it comes to broadband services, Virgin Media stands out for its exceptional speeds. Their packages offer impressive download and upload rates that cater to casual users’ and heavy streamers’ needs. Whether you’re binge-watching your favourite shows on Netflix or engaging in online gaming marathons, Virgin Media ensures smooth streaming and lag-free experiences.

In addition to broadband services, Virgin Media also offers an extensive lineup of digital TV channels with various entertainment options for all preferences. There’s something for everyone, from sports enthusiasts to movie buffs and music lovers.

Moreover, their phone services provide affordable call plans with inclusive minutes or unlimited calls, depending on your chosen package. Virgin Media has flexible offerings tailored to suit different communication needs, whether you need landline connectivity or prefer mobile options like SIM-only deals.

As one of the leading providers in the UK market, Virgin Media continues to deliver high-quality broadband connectivity along with comprehensive television and phone solutions that keep customers connected 24/7.

How Much is Virgin Media Broadband?

Virgin Media offers a range of broadband packages tailored to different needs. Let’s explore their M125, M250, and M350 fibre broadband plans to help you make an informed decision.

M125 Fibre Broadband

Speed: With an average speed of 132Mb, the M125 plan ensures seamless browsing, streaming, and gaming experiences.

Usage: Enjoy unlimited data usage to surf the web and stream content without worrying about data limits.

Price: Priced at just £26.50 per month, this plan offers excellent value for its speed and unlimited usage.

Special Offer: Get £50 bill credit with no additional one-off costs. Plus, it comes with an 18-month contract, providing stability and consistency in your internet connection.

M250 Fibre Broadband

Speed: Experience blazing-fast internet with an average speed of 264Mb, perfect for households with multiple connected devices.

Usage: Like the M125 plan, the M250 also offers unlimited data usage, ensuring everyone in your home can enjoy the internet without any interruptions.

Price: This plan provides higher speeds at £30.50 per month without a hefty price tag.

Special Offer: Enjoy £55 bill credit, making it even more budget-friendly. Just like M125, this plan also requires no one-off costs and has an 18-month contract.

M350 Fibre Broadband

Speed: For the ultimate online experience, the M350 offers an impressive average speed of 362Mb, ideal for serious gamers and large families.

Usage: Unlimited usage remains a standard feature, allowing you to maximize your high-speed connection.

Price: Priced at £34.50 per month, M350 provides lightning-fast internet without compromising your budget.

Special Offer: Grab a £60 bill credit, minimizing your overall costs. As with other plans, there are no one-off costs, and it includes an 18-month contract for consistent service.

How to Cancel Virgin Media Broadband Subscription?

How to Cancel Virgin Media Broadband

If you’ve decided that it’s time to cancel your Virgin Media broadband subscription, there are a few steps you need to take.

First, it’s important to understand what Virgin Media is and how much their broadband service costs.

Virgin Media is a telecommunications company in the UK that offers various services, including broadband internet. Their prices for broadband packages vary depending on the speed and data allowance you choose.

You’ll need to contact their customer service department to cancel your Virgin Media broadband subscription. You can do this by phone or through their online chat function. Be prepared to provide your account information and reason for cancellation.

One thing many people wonder about when cancelling Virgin Media is whether there will be a charge for cancellation. Unfortunately, in most cases, there is indeed a cancellation fee. The amount of this fee depends on several factors, such as how long is left on your contract and the package you subscribed to.

To avoid paying a cancellation fee with Virgin Media, the best approach is to wait until your minimum contract term has ended before cancelling. This way, they cannot charge you any additional fees.

When leaving Virgin Media, it’s important to give them notice according to their terms and conditions. Usually, 30 days’ notice is required before cancelling your service completely.

Does Virgin Media Charge for Cancellation?

Cancelling your Virgin Media broadband subscription can be straightforward if you follow the right steps. Remember to consider any contractual obligations and check for early termination fees before proceeding with cancellation.

It’s essential to be aware of the terms and conditions outlined in your contract and understand whether there are any charges associated with cancelling your Virgin Media broadband service. While it is possible that you may have to pay an early termination fee or outstanding balance, this will vary depending on your specific circumstances. If you want to cancel immediately without the notice period, then you have to pay the cancellation fee.

How to Avoid Virgin Media Cancellation Fee?

How to Avoid Virgin Media Cancellation Fee

Avoiding cancellation fees with Virgin Media can be a bit tricky, but it’s not impossible. If you’re looking to switch providers or simply want to end your subscription without incurring any additional charges, there are a few steps you can take.

Reviewing the terms and conditions of your contract with Virgin Media is important. This will outline the specific details regarding cancellation fees and any potential loopholes that may allow you to avoid them. Some contracts may have clauses that waive cancellation fees under certain circumstances, such as moving house or experiencing financial hardship.

Another option is to negotiate with Virgin Media directly. Give their customer service team a call and explain your situation – whether it’s finding a better deal elsewhere or dissatisfaction with their service. Sometimes, they may offer incentives or waive the cancellation fee altogether in order to keep you as a customer.

If negotiation doesn’t work, consider transferring your contract instead of cancelling it entirely. Someone might be willing to take over your remaining months for a small fee, saving you from paying the full cancellation charge.

How Much Notice Do I Have to Give to Leave Virgin Media?

When it comes to leaving Virgin Media and cancelling your broadband subscription, it’s important to understand the notice period required. The amount of notice you need to give depends on the type of contract you have with Virgin Media.

If you are on a rolling monthly contract, typically known as a “30-day rolling contract,” you only need to provide 30 days’ notice. This means that once you’ve decided to cancel, simply contact Virgin Media and inform them that you would like to terminate your broadband service. They will then schedule the cancellation for 30 days from the date of your request.

Can You Leave Virgin Media and Rejoin as a New Customer?

how to cancel virgin media

If you’re considering cancelling your Virgin Media broadband subscription, you might wonder if it’s possible to leave and rejoin as a new customer.

Yes, leaving Virgin Media and signing up again as a new customer is technically possible. However, there are some important factors to consider before making this decision. You’ll need to wait at least 12 months after cancelling your previous contract before being eligible for any promotional offers or discounts available exclusively to new customers.

Additionally, remember that if you switch back to Virgin Media within the same household or address where the service was previously active, they may classify you as an existing customer rather than a new one. This means that any introductory deals may not apply.


Cancelling your Virgin Media broadband subscription may seem like a daunting task, but with these simple steps, it can be done smoothly and efficiently. By following the tips mentioned above, you can avoid any hassle and save time in the process. Remember to always communicate clearly with the customer service team and have all necessary information ready beforehand. We hope this guide has been helpful in making the cancellation process easier for you. Good luck!


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