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How to Pay for Dartford Crossing Charge in UK?

Welcome to our blog post on how to pay for the Dartford Crossing charge in the UK! If you’re a frequent traveller or commuter, chances are you’ve come across this infamous toll road at some point. Whether you’re new to the area or simply need a refresher, we’ve got you covered. In this article, we’ll dive into what the Dartford Charge is, how much it costs, and most importantly – how to pay it efficiently and hassle-free. So buckle up, and let’s navigate through the ins and outs of paying for the Dartford Crossing charge together!

What is Dartford Charge?

What is Dartford Charge?

The Dartford Charge is a fee drivers must pay when crossing the Dartford Crossing, consisting of two tunnels and a bridge connecting Kent and Essex in southeast England. This toll road plays a crucial role in easing traffic congestion in the area, as it provides a vital link between the M25 motorway on either side of the River Thames.

The purpose of the charge is not only to maintain and improve this important transport route but also to ensure a smoother flow of traffic during peak times. By implementing this payment system, authorities can better manage congestion levels and reduce delays for travellers.

How Much is the Dartford Charge?

For individuals traveling through the Dartford Crossing with a car, van, or motorcycle, it’s essential to be aware of the Dartford Charge fees. As of the latest information available, the charges stand as follows:

One-off Payment: £2.50
Registered Account: £2.00

Special Discounts for Residents and Disabled Drivers

Local Residents:

  • Annual Unlimited Crossing Plan: £20
  • 50 Crossing Plan: £10

Disabled Drivers:

  • Free crossings granted if they possess a blue badge.

Payment Options

Paying the Dart Charge is convenient and offers multiple options, ensuring a hassle-free experience:

  1. Pre-Pay Account: You can set up a pre-pay account and make payments online or via phone.
  2. Individual Crossing: Pay for a single crossing online or by phone before midnight the following day.
  3. Payzone Outlet: Payments can be made at a Payzone outlet for added accessibility.

How to Pay for Dartford Crossing Charge in UK?

How to Pay for Dartford Crossing Charge in UK?

Paying for the Dartford Crossing charge in the UK can be done through several convenient methods:

1. Setting Up a Pre-pay Account: Setting up a pre-pay account is the most cost-effective and hassle-free way to pay for the Dartford Crossing charge. Even occasional users can benefit from this method, as it eliminates the need to make individual payments each time you cross. Auto top-ups can be configured for seamless transactions. Additionally, local residents are required to have a pre-pay account to avail the local residents’ discount scheme. To create a pre-pay account, simply visit the Dart Charge website or call 0300 300 0120. You’ll need to provide your vehicle registration number and payment details.

2. Paying for a Single Crossing: For one-time crossings, payment can be made online, over the phone, or at a Payzone outlet.

  • Online: Visit the Dart Charge website, enter your vehicle registration number, crossing date, and time, and pay using a credit or debit card.
  • Phone: Call 0300 300 0120 and follow the provided instructions.
  • Payzone Outlet: Locate your nearest Payzone outlet and inform the cashier that you wish to pay for the Dartford Crossing charge. Provide your vehicle registration number and crossing details.

3. Paying a Fine: Failure to pay the Dartford Crossing charge on time may result in a fine, which can be paid online, over the phone, or by post.

  • Online: Visit the Dart Charge website, enter your Penalty Charge Notice (PCN) number, and pay using a credit card or debit card.
  • Phone: Call 0300 300 0120 and follow the instructions provided.
  • Post: Send a cheque or postal order, along with your PCN number, to Dart Charge Customer Services, PO Box 842, Leeds, LS1 9QF.

Special Considerations:

  • Local Residents Discount: Residents of Dartford and Thurrock can apply for a discount on the Dartford Crossing charge. To qualify, you need a valid vehicle log book (V5C) and two proofs of residency (e.g., recent bank statement, council tax bill, or driving license). Apply for the discount on the Dart Charge website or by calling 0300 300 0120.
  • Disabled Drivers: Disabled drivers with a valid blue badge can cross the Dartford Crossing for free. Register your blue badge with Dart Charge by visiting their website or calling 0300 300 0120.

Remember to follow the appropriate steps based on your situation to ensure a smooth and hassle-free experience when paying for the Dartford Crossing charge in the UK.

What to Do if You Fail to Pay the Dart Charge?

If you find yourself in a situation where you have failed to pay the Dart Charge, there are steps you can take to rectify the situation. Ignoring the issue will only lead to further complications down the line. So, what should you do if you fail to pay?

It’s important not to panic. Mistakes happen, and there is usually a way to resolve them. The first step is to visit the official Dart Charge website as soon as possible. Here, you can make your payment online and ensure that any late fees or penalties are avoided.

If, for some reason, you cannot pay online, don’t worry – alternative options are available! You can also make a payment over the phone by calling their dedicated helpline number. They will guide you through the process and help resolve any issues or concerns.

In case of continued failure to pay or address the outstanding charge, it’s crucial that you contact Dart Charge directly for further assistance. They may be able to provide additional solutions tailored specifically to your circumstances.

How Do I Know If I Have to Pay the Dartford Crossing Charge?

How Do I Know If I Have to Pay the Dartford Crossing Charge?

One of the most common questions people have about the Dartford Crossing Charge is whether or not they actually need to pay it. It’s important to know if you are required to pay, as failure to do so can result in hefty fines and penalties.

To determine if you need to pay the Dartford Crossing Charge, you should first consider whether you are using it. The charge applies to cars and trucks using either the Queen Elizabeth II Bridge or the Dartford Tunnel.

Suppose you are driving a vehicle that falls under one of the exempt categories, such as a motorcycle with an engine capacity below 50cc or certain types of military vehicles. In that case, you do not need to pay. However, payment is required for most other vehicles, including cars and vans.

It’s also worth noting that regardless of whether or not your vehicle is exempt from payment, there may be times when crossing the Dartford Crossing is free. This typically occurs during late-night hours between 10 PM and 6 AM.

To ensure compliance with paying the Dartford Crossing Charge, it’s recommended that you check online before your journey. The official website provides information on current charges and exemptions.

By staying informed about who needs to pay and when payments are required, you can avoid any unnecessary fines or penalties associated with failing to meet your obligation.

What Happens if Dartford Crossing Charge is Paid Late?

If you happen to pay the Dartford Crossing charge late, there are a few consequences that you should be aware of. It’s important to note that if payment is not made by midnight on the day after your crossing, a Penalty Charge Notice (PCN) will be issued. This PCN carries a fine of £70, which is reduced to £35 if paid within 14 days.

To avoid any further escalations and additional charges, it is crucial that you pay this penalty promptly. Failure to do so can result in the issuance of an Enforcement Notice requesting payment within 28 days. If this notice goes unpaid or unchallenged, then legal action may be taken against you.


As we wrap up this article on how to pay for the Dartford Crossing charge in the UK, it’s important to remember that staying informed and compliant with toll payments is crucial. The Dartford Charge exists to maintain the smooth running of one of the busiest crossings in Europe, ensuring minimal congestion and efficient travel.

You can plan your journeys by understanding what the Dartford Charge is and how much it costs. Whether you pay online, by phone, or at a retail outlet, multiple convenient payment options are available. Remember to keep track of your due dates and avoid any unnecessary penalties.

FAQ – How to Pay for Dartford Crossing Charge in UK?

FAQ - How to Pay for Dartford Crossing Charge in UK?

Who is exempt from the Dartford toll?

The Dartford Crossing charge applies to most vehicles using the crossing, but a few exemptions are in place. Motorcycles and mopeds can use the crossing for free, so riders don’t need to worry about paying the charge. Additionally, certain types of vehicles that meet specific criteria are also exempt.

Emergency service vehicles, such as police cars and ambulances, are not required to pay the Dartford toll. This exemption ensures that emergency services can respond quickly and efficiently without any hindrance or delays.

Furthermore, disabled badge holders are also exempt from the charge when they travel in a vehicle displaying their valid blue badge. This exemption recognizes the additional challenges faced by individuals with disabilities and aims to make their journeys more accessible.

Who has to pay Dartford Crossing?

The Dartford Crossing charge is applicable to all vehicles that use the Queen Elizabeth II Bridge or the Dartford Tunnel between Kent and Essex in the United Kingdom. This includes cars, vans, lorries, coaches, and buses.

Whether you are a resident of the UK or visiting from abroad, if you use the crossing between 6 AM and 10 PM on any day of the week, including weekends and public holidays, you are required to pay the Dart Charge. The only exception is for disabled badge holders who qualify for the exemption.

What time is Dartford Crossing free?

The Dartford Crossing Charge is an important fee that drivers must be aware of when travelling through the Dartford Crossing in the UK. It helps to fund the maintenance and improvement of this vital transportation route. To ensure a smooth journey and avoid penalties, knowing how to pay for the Dartford Crossing Charge is crucial.

Keep in mind that there are specific times when crossing the Dartford Crossing is free of charge. These include weekends (from 10 PM Friday until 6 AM Monday) and public holidays (from 10 PM on the night before until 6 AM on the day after). Take advantage of these periods if they align with your travel plans.

Remember, being informed about how to pay for Dartford Crossing Charge will save you from unnecessary fines and contribute towards maintaining this essential transport link for years to come. Safe travels!

Who is the service provider for Dartford Crossing?

The service provider responsible for managing the collection of Dartford Crossing Charges is Conduent. They ensure smooth operations and handle all payment processing and enforcement aspects.

Remember, paying your Dartford Crossing Charge promptly helps keep traffic flowing smoothly and contributes towards maintaining this vital transport infrastructure that connects communities and facilitates efficient travel across the River Thames.


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